For the safety of our clients and employees, at SHG GROUP we have obtained the RESPONSIBLE TOURISM seal, awarded by the Ministry of Industry, Trade and Tourism of the Spanish Government.
Reality surpasses fiction, and in just a few months the tourism sector has been immersed in a current of changes that have shaken all the foundations.
It is now that many things must be reinvented, and adapted to the new situation.
Thanks to SHG GROUP's team, we have been able to adapt, reinvent and design new protocols in different actions that we manage on a daily basis. Our anti-covy protocols go beyond cleaning or basic distance recommendations. We are completely committed to the health of our clients and employees, and that is why we have doubled our efforts so that we can all enjoy total security without giving up a perfect stay on the Costa Daurada.
In the cleaning section all the houses and apartments are disinfected by qualified and conscientious personnel to carry out an impeccable work. To do this, we have drawn up individual checklists for each house to ensure that cleaning and disinfection are carried out with all guarantees, the disinfectant products recommended by official bodies have been incorporated, and all cleaning materials are changed. The cleaning staff is duly protected at all times with the PPE, in addition to having undergone specific training.
Check-in and check-out procedures have been extended to avoid contact as much as possible, offering clients various options for their arrival and departure from accommodation. All our office, cleaning and maintenance staff are provided with PPE. In our offices we always have hydro-alcoholic gel, gloves and masks available for clients.
As for the bed linen and towel service, our laundry has the ISO guarantee stamp, carries out high temperature washing and with approved disinfectants.
In addition to the above mentioned measures, changes have been made in all departments of the company, making the whole SHG GROUP environment safe and the best option to visit the Costa Dorada on holiday.
If you have any doubts or questions, contact us and we will help you.